Customer service

We give most satisfying customer service experience for our customers. We consider each inquiry is an opportunity to advocate for customers and provide support via phone, WhatsApp, email and chat 24/7.

If you are fond of experiencing the beauty of different products by rural entrepreneurs; ekade.lk platform will provide you the best products for your satisfaction. ekade.lk assures creating more efficient and safer service for your requirement.

Customer, producer, market place can meet their need at any time on any days. Ekade.lk hotline and online service ready to assist you.

Our hotline, WhatsApp, Messenger and email are available to contacts us!

We deliver our customers their newly purchased products in a shorter time. Not only our customers will receive their products faster, but they can also be ensured that it will arrive to them safely. We deliver the products to the local and international customers as agreed and use reliable courier and shipping services.

Hence, the majority of products are unique, specific and crafted by Sri Lankan rural entrepreneurs, ekade.lk team will be contacting you if any extra time needed for the delivery process

We are proud to say that ekade.lk has been able to satisfy many local and international customers within a shorter period of time who guarantee continuous future orders. Also, we provide customized products based on the requirement of customers.